Shortly after reading Naomi Klein's book
No Logo, I found myself
deeply troubled by some of what she had to say. I expected some
guilt about peripheral issues in my life but not the amount of
turmoil the book caused me. For those of you who haven't heard of
the book, No Logo is the international best seller by Canadian
activist and journalist Naomi Klein. In the book Klein, tackles the
culture of marketing, globalization, and big business.
While I don't agree with everything Klein wrote, the book hit home
in a couple of ways. One had to deal with the reporting of several
labour violations that some brand conscious companies like
Nike© has committed over the
years. For me Nike has been a brand that spoke to me growing up.
It was the shoe that symbolized success. Watching Bo Jackson and
Michael Jordan while
growing up and seeing the Swoosh everywhere made me want Nike stuff
even more. I was raised by a single mom in a house where she went
without so we could get by. I still remember the three times in my
life when she bought me Nike Air runners like they were yesterday.
It
wasn't the running shoes that were so great. It was Nike's ability
to bring me closer to Michael Jordan, Bo Jackson, dunking a
basketball, or running a faster 40 yard dash. Nike also came to
symbolize "making it" when times were tough in our household. "In a
couple of months when finances are better, we will have enough money
for some new shoes" was the hope.
That was 15 years ago and that 12 year old has grown up and is
married yet I still enjoy buying a pair of Nike shoes. One thing
has changed, my ideals and values find some of Nike's business and
marketing practices wrong. Even when I read
Nike's public
reply to Klein's book, I am still uncomfortable with some of
their rebuttals. So why do I buy their products?
I
don't. I don't buy their runners.
I buy the brand. The Nike
lifestyle. The brand that tells me that I have made it and that I
have some security now. My ideals have a price and they sold out
for me to be closer to
Michael Jordan,
Bo
Jackson, Tiger Woods,
and the feeling of making it big that I get every time I slip on my
Nike runners.
The
question that remains unanswered for me is once I think about it,
what is more important, my values or some nostalgia or feeling of
success? On a rational level, everyone knows it is my values that
are more important. A quick unscientific poll conducted over coffee
with some of my friends had many of them at odds with some of the
products they own. Yet we still all bought them.
The
value that the brand gave us subconsciously outweighed the worth of
our moral objections. "It isn't up to me to police (insert name
here) company's actions", "what can I do?" were the general
responses. The most horrifying response back I got was "what do I
care as long as they make what I like". That response would require
another article to respond to it adequately. Everyone was
uncomfortable that I brought it up. "I don't want to think about
it" was their spoken and unspoken response. It was mine too.
I
posted some of my thoughts on the topic to
Beyond Magazine's excellent
discussion list (join if you haven't already). One of the ideas
that came up is that we are very responsive to what brands tell
us because of the shortcuts they offer. I want to be more like
Mike so I drink Gatorade, eat
at McDonald's, and wear his
shoes. I don't want to work at conditioning my body or work on my
jumpshot. Those shoes offer me an easier way. It clicked in
that it is our laziness and insecurities that give brands their
power. Brands sell us an illusion that we want to be reality. It
goes beyond shoes or coffee. I want to be wise so I buy books who
have authors that do critical thinking for me. I want to be a
better father so I try to spend money on a family vacation to make
up for my working late. I want to be a better communicator from the
pulpit so I log into
www.willowcreek.com and download one of Bill's sermons
(www.lakeviewchurch.com's
busiest server time is Saturday night when pastors are searching our
site for and downloading "free sermons").
Even Napster fed on a shortcut
mentality. It allowed me a shortcut to obtain something that I
wanted, even if I couldn't afford it. Many of us looked past the
legal or moral issues because we could get things we want easier and
quicker.
Part of my job at Lakeview is helping ministries and the church
create their brand. I admit that I have been a follower of
Kevin Roberts (CEO of
Saatchi & Saatchi). I want to protect Lakeview's brand and their
different ministries. I get frustrated at staff when the wrong font
gets used with the wrong logo or if something is released to the
congregation that has the wrong look and feel. Truth is that some
of those ministries are not as rock solid as I would like to think
what I am trying to do is sell a shortcut as well. Create something
that isn't yet there. Maybe that is why Klein's book hit me so
hard. For all our talking about authenticity, we often offer the
same shortcuts as the world does.
People look at our generation and they say we won't have as high as
a standard of living as our parents and they feel bad for us. I
think it will be the great liberator. Our generation screams for
authenticity. Maybe it is because we saw through some of the stuff
that we have tried to pass off in the past as the real deal. I
still have no vertical. Vacations now don't make up for being an
absentee parent when they were needed. Someone else's wisdom is no
substitute for God's. The glossy image of that church isn't so nice
when we really look at it.
It
isn't wrong to by a pair of Nike runners or
Starbucks coffee or a
jordoncooper.com shirt. If you are buying the Nike lifestyle,
Starbucks political correctness, or something else to take a short
cut or as a replacement for something real, then it is a problem.
Branding isn't going to stop and I don't think that we need to feel
guilty for the land we live in. At the same time, we have to ask
ourselves who is going to define us. The brand marketing aimed at
our insecurities and laziness? Or are we going to take a stand and
start to define our world as God has called us to? Are we going to
be people of illusion or authenticity. It isn't the brand's fault,
it is our own desire for shortcuts that needs to be challenged.